Use this section to submit new support requests about Kubotek Kosmos products and review the status of requests you previously submitted. This section may not be available if your account has no active maintenance or leases.
 

IMPORTANT - Do not attach confidential files to support requests.

Kubotek Kosmos takes customer data security seriously. Sending sample data to our support team can be important for us to understand the issue, but we want to keep your data secure. If you need to share a confidential file with us to resolve an issue, please note that in your request or contact Support@KubotekKosmos.com directly. We will provide you with a secure delivery method as well as information about our policy regarding the transmission, storage, and use of confidential customer files.

 

If you are associated with one company, the request uses that company by default. If you have multiple account memberships, select the account for the request from the drop-down list.
 

Before submitting the form, you must accept the Terms and Conditions for the Support Request section. This is required because third-party integrations are used to provide this feature. You can exit without accepting the terms.
 

Review support requests submitted through your account. The status indicates whether our support team is working on the request, waiting for more information, or has completed the request.