Navigating the Support Site
The Support Site is navigated using the left navigation pane.
The pages and options shown in the navigation pane depend on your account associations and permissions.
You may not see every option shown in the examples.
Support Requests
Create a new support requests, or view those available through your account permissions.
Previous Support Requests
View and search your submitted support requests, or those available through your account permissions.
Forum
Open the Kubotek Kosmos Web Forum to search discussions and connect with the user community.
University
Open KeyCreator University to browse and search for training content for KeyCreator and Machinist, including lessons, tips, videos, and sample files.
Remote Assist
Open GoToAssist when directed by Kubotek Support. Use it for a remote session to help diagnose or resolve an issue.
Logout
Use “Logout” to sign out of the Support Site.
Change Language / Light and Dark Mode
To change the display language, select a language from the drop-down menu to the right of the culture icon.
You are also able to alternate between Light and Dark mode by pressing the Sun or Moon icon.